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Cancellation Policy

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Cancellation Policy

Effective Date: 01/07/2026

We understand that travel plans can change. The following policy outlines the terms applicable to cancellation or modification of bookings made with Sri Bhagvatam, whether directly or through a third-party platform.

[Note to property: The cancellation windows and percentages below are suggested defaults  please confirm or adjust these figures to match your actual policy before publishing.]

1. Standard Cancellation Timelines

  • Cancellations made 7 days or more before the scheduled check-in date: Full refund of advance amount paid, less any non-refundable payment gateway/processing charges.
  • Cancellations made between 3 and 7 days before the scheduled check-in date: 50% of the advance amount paid will be refunded.
  • Cancellations made less than 72 hours before the scheduled check-in date: No refund will be issued; the full advance/booking amount will be forfeited.
  • No-shows (guest does not arrive on the scheduled check-in date without prior cancellation): Treated as a same-day cancellation; the full amount charged for the first night, or the entire stay (as per booking terms), will be forfeited.

2. Modifications to Booking

  • Requests to modify travel dates, room type, or number of guests are subject to availability and may result in a change in room tariff.
  • Date modifications requested within 72 hours of check-in will be treated as a cancellation and rebooking, and the cancellation policy above will apply.
  • Only one free modification Per Booking/Group Booking is permitted, subject to availability; subsequent changes may attract a rescheduling fee of [₹ amount/percentage].

3. Group & Long-Stay Bookings

Bookings of 5 rooms or more, or stays exceeding 7 nights, are treated as group/long-stay bookings and may be subject to a separate cancellation policy communicated at the time of booking confirmation. Typically, such bookings require a longer notice period (e.g., 15 days) for a full refund.

4. Cancellations Due to Force Majeure

In the event of cancellations necessitated by circumstances beyond the control of either party   including natural disasters, government-imposed travel restrictions, or public health emergencies  Sri Bhagvatam will, at its discretion, offer guests the option of a full refund or a credit voucher valid for a future stay within 12 months.

5. Cancellations Initiated by the Property

In the rare event that Sri Bhagvatam needs to cancel a confirmed booking due to unforeseen circumstances (e.g., property maintenance emergencies), guests will be notified at the earliest opportunity and offered a full refund, or, where possible, alternative accommodation of equal or higher standard.

6. Bookings Made Through Third-Party Platforms

If your booking was made through an Online Travel Agency (OTA) or third-party platform, the cancellation policy displayed on that platform at the time of booking shall apply, which may differ from the policy stated here. Please refer to your booking confirmation for the applicable terms.

7. How to Cancel

Cancellations must be requested in writing via email to sribhagvatamrishikesh@gmail.com or by calling +91 836 957 2295, quoting your booking reference number. Cancellation requests made over the phone will be confirmed via email.

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